Troubleshooting – AT&T AT3111-2 User Manual

Page 43

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Appendix

39

Troubleshooting

CONNECTING...
displays on my
cordless handset

The batteries
will not hold a
charge

• If the cordless handset is in its telephone base or

charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.

• You may need to purchase a new battery, please refer

to the

Battery installation and charging section of this

user’s manual.

• Your phone might be malfunctioning. Please refer to

the

Limited warranty section of this user’s manual for

further instruction.

• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for

one minute to allow the cordless handset and base to
resynchronize channels.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• Reset the telephone base. Unplug the unit’s electrical

power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless
telephones.

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