Troubleshooting – AT&T AT3111-2 User Manual

Page 48

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Appendix

44

Troubleshooting

Difficulty
hearing
messages

• Press

VOLUME to increase speaker volume.

System does
not receive
caller ID when
on a call

• Make sure you subscribe to caller ID with call waiting

features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service, and
if both telephone companies use compatible equipment.

Incomplete
messages

• If a caller leaves a very long message, part of it may

be lost when the system disconnects the call after four
minutes.

• If the caller pauses for more than seven seconds, the

system stops recording and disconnects the call.

• If the system’s memory becomes full during a message,

the system stops recording and disconnects the call.

• If the caller's voice is very soft, the system may stop

recording and disconnects the call.

• Disconnect the cordless handset battery, and spare

battery, if applicable.

• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset

into the telephone base.

• Wait for the cordless handset to re-establish its

connection with the telephone base. Allow up to one
minute for this to take place.

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