Troubleshooting – AT&T AT3111-2 User Manual

Page 46

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Appendix

42

Troubleshooting

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.

• Do not install this phone near a microwave oven or on

the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.

• If your phone is plugged in with a modem or surge

protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-
locate your phone or modem farther apart from one
another, or use a different surge protector.

• Relocate your telephone base to a higher location. The

phone will have better reception when not installed in a
low area.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).

My calls fade
out or cut in
and out while
I’m using
my cordless
handset

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far away
as possible from electronic devices like television sets,
VCRs, or other cordless telephones.

• Re-install the battery, and place cordless handset in the

telephone base. Wait for the cordless handset to re-
establish its connection with the telephone base. Allow
up to one minute for this to take place.

• Your line cord might be malfunctioning. Try installing a

new line cord.

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