About outcalls to cellular or pcs phone numbers – AltiGen comm AltiTouch 500 User Manual

Page 39

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AltiTouch 500 Manual

29

3 to save

4 to forward a copy of the message with an introduction

5 to call the sender

This is the Zoomerang feature described on page 38. Press *** to
disconnect from the call and return to the AltiGen Voice Mail System.

The sender’s caller ID information is automatically captured by the
AltiWare/ACM system if the caller is an internal user or an outside
caller who has either a publicly listed number or has entered their
callback number in the delivery options menu after leaving the mes-
sage. But if the caller ID is not available, you can still use the Zoo-
merang feature by manually dialing the number.

When using Zoomerang with Cellular or PCS phones, see the discus-
sion in the next subsection.

6 to reply to the message

7 to rewind (during message playback)

9 to fast forward (during message playback)

# to skip

(To listen to a skipped message, press 1 again at the Main Menu.)

Note: See your System Administrator to activate or deactivate the

announcement of time and date for each message before
playing the message content. The time stamp can be skipped by
pressing 9 during playback.

About Outcalls to Cellular or PCS Phone Numbers

When an outcall is made by the system (for One-Number-Access, Message
Notification, Zoomerang, Call Forwarding, etc.), to a cellular or PCS
phone, it may ring the phone once but not necessarily present the call and
make a connection. This will happen if the ringback tone played by the
cellular service provider does not conform to standard ringback tones. To
work around this problem, instruct users to append a few commas (,) to the
outcall (cellular) number when entering it. One comma provides a one
second pause.

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