Avaya IP OFFICE EU24 - Manual (Page 10)

Page 10 - Headset Working Basic Call Handling Features
Page 10 - Basic Call Handling Features IP Office 2420 + EU24 User’s Guide
Headset Working 40DHB0002UKEG – Issue 4 (9th February 2004)
Headset Working
When a headset is to be used on your 2420, it must be plugged in to the headset
socket on the base of your 2420 telephone. To activate the headset and switch off the
handset, press
Headset. The lamp beside the button is illuminated when
headset working is activated.
To answer an incoming call:
1. Press the call appearance key next to the flashing bell icon ( ):
To clear a headset call:
1. Press
Drop.
To manually make a call:
1. Dial the number (remember to include the required access code (for example, 9) for
an outside line) and listen to the progress of the call.
To automatically make a call:
Do any of the following:
•
Press Redial and a call appearance key to have the 2420 telephone dial
the last number that you dialed.
or
• Access the Call Log and initiate a call to a specific entry.
See Using the Call Log on page 17.
or
• Access the Speed Dial List in your personal directory and initiate a call to a specific
entry. See Speed Dials on page 13.
• When the call is answered, speak to the called party.
Speakerphone
The two-way built-in speakerphone allows you to make and answer calls without lifting
your handset. Keep in mind that two-way speakerphones may not operate satisfactorily
in every environment (such as in very noisy locations) and that they operate best when
you speak directly too them.
To make or answer a call without lifting the handset, or to use the speakerphone
with any feature:
1. Press
Speaker. The LED beside the Speaker button illuminates.
2. Make or answer the call, or access the selected feature.
3. Adjust the speakerphone volume if necessary.
• To change the volume use the and buttons. The display shows the
volume level. (There are eight volume levels.)
To change from the speakerphone to handset (or headset if fitted)
1. Pick up the handset (or press
Headset) and talk.
To change from the handset to the speakerphone
1. Press
Speaker.
2. Hang up the handset.
To end a speakerphone call
1. Press
Speaker again.