Cop y – Canon VIXIA HF R52 User Manual

Page 174

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Additional Information

List of Messages for Web Services

Wireless communication is not working correctly

- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the

wireless signal. Try using the camcorder in a location farther away from such appliances.

- Turn off the camcorder and access point. After a short while, turn them on again and perform

the Wi-Fi network setup again. If the problem persists contact a Canon Service Center.

Check network settings

- The network settings in the camcorder are not correctly configured. Check the connection

point, SSID and other network settings.

Connect to a computer and use the dedicated software to set up This service may not be
available in your region

- To use Web services, set in the camcorder the settings saved on CANON iMAGE GATEWAY.

Install ImageBrowser EX and CameraWindow in your computer and configure the settings
using CANON iMAGE GATEWAY.

Connect to a computer and use the dedicated software to set again

- An error occurred when connecting to the CANON iMAGE GATEWAY server. Check the settings

saved on CANON iMAGE GATEWAY and set them again in the camcorder.

Insufficient space on server

- You have exceeded the amount of data you can save on the CANON iMAGE GATEWAY server.

Delete some data to free some space.

Movie must be less than X min.

- You attempted to send a movie whose length exceeds the maximum length allowed by the

Web service (the maximum length differs according to the Web service). Shorten the movie
and try sending it again.

Server busy Try again later

- The CANON iMAGE GATEWAY server is busy due to a high number of users trying to connect to

the server. End the Wi-Fi connection and try again later.

This image cannot be sent

- You attempted to send a type of recording or a file with a size that is not supported by the

selected Web service. Check the recording before sending.

Try again

- An error occurred when connecting to the CANON iMAGE GATEWAY server or the server is

temporarily down. End the Wi-Fi connection and try again.

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