4 how to add a prefix in front of the number, 5 some troubleshooting, How to add a prefix in front of the number – ArtDio IPF-2000 User Manual

Page 31: Some troubleshooting

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IPF-2000 User Manual

31

11.4 How to Add a Prefix in Front of the Number

• Use Dialplan: Select “Dialnum”.
• Dial Number: Enter the prefix you want to add. For example: 666.
• DDD Code: Blank.
• IDD Code: Blank.
• DDD Prefix: Blank.

11.5 Some

Troubleshooting

Problem: Troubleshooting:

LCD display down or disorder

Unplug the power

Æ Wait for 5 seconds Æ Plug the power

back.

LCD shows 【Please dial】, but the phone
is unable to dial or hang up.

Unplug the power

Æ Wait for 5 seconds Æ Plug the power

back.

LCD shows 【Wait Logon …】, 【Log
On】, or 【Log On Failed】

1. Please check the Internet connection of the RJ-45

is ok.

2. Please check if the IPF-2000 is able to acquire an

IP address. If not, please check the Network
Setting and see if the configuration is correct.

3. Please verify that the account is valid. Please

contact you VoIP service provider for the account
information.

LCD shows 【Ready for call】. However,
when dialing the phone number, the LCD
shows 【Please Hangup】

Please verify that the account is valid. Please contact your
VoIP service provider for the account information.

Hear echo during the conversation

Please press VOL – to the proper volume.

Noise

Please check the connection and see if the connection is
loose.

Reset to the factory default

1. Press and hold the keypad *

Æ Unplug the power

Æ Plug the power Æ the IPF-2000 will reboot.

2. LCD

shows

【*】

Æ Release the keypad * Æ Press

#5*5

Æ the IPF-2000 will reboot.

3. After rebooting, the phone set to be the factory

default.

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