HP StorageWorks XP Remote Web Console Software User Manual

Page 237

Advertising
background image

Table 51 Troubleshooting Problems with the Status of Logical Paths

Corrective Action

Description

Path Status

Make sure that the local and remote storage systems
are correctly connected via cable to each other.

Make sure that you entered the correct remote storage
system S/N (serial number) and path parameters (for
example, local storage system port, remote storage
system port, and controller ID).

Make sure that the topology settings of the local and
remote storage system ports are correct.

The link initialization
procedure for the remote
storage system failed.

Initialization Failed

Make sure that the remote storage system is powered
on, and that NVS and cache are fully functional.

Make sure that network relay devices (including cables,
connectors, ESCDs, extender devices, communication
lines, and all other devices connected to the extenders)
are properly configured and functional. After that,
delete the failed path. You may need to change the
minimum paths setting or delete the remote storage
system in order to delete the path. After the deletion
finishes, add the path or the remote storage system by
using the Add Path window or the Add DKC window.

Communication between the
local and remote storage
systems timed out.

Communication
Time Out

Delete the failed path, and also delete all paths and
remote storage systems not currently in use. The local
storage system can be connected to up to 64 remote
storage systems with up to eight paths to each remote
storage system.

Make sure all local and remote storage system ports
are properly configured: ordinary target ports or RCU
target ports for hosts, RCU target ports for remote
storage systems, initiator ports for local storage systems.

If necessary, connect to the remote storage system to
delete paths or remote storage systems and reconfigure
the ports, then reconnect to the local storage system.
After that, add the path or the remote storage system
again by using the Add Path window or the Add DKC
window.

The local and remote storage
system rejected the request for
creating a logical path
because all resources in the
local and remote storage
systems are being used for
other connections.

Resource Shortage
(Port)

or,

Resource Shortage
(Pair-Port)

Make sure that you entered the correct remote storage
system S/N and path parameters (for example, local
storage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete the
path. After the deletion finishes, add the path and the
remote storage system again by using the Add Path
window or the Add DKC window.

Make sure that you entered the correct controller ID,
and also make sure that the topology settings of the
local and remote storage system ports are correct.

The serial number (S/N) of the
remote storage system does
not match the specified serial
number (S/N).

Serial Number
Mismatch

General Troubleshooting 237

Advertising
This manual is related to the following products: