HP StorageWorks XP Remote Web Console Software - Manual (Page 244)

Table 54 Typical SIM Showing the Reference Code and SIM Type (continued)
SVP Log File SIM
Generated
by
XP Disk Array reports
SIM to host?
Description Severity Reference Code
23 22
SIM Log Secondary
storage
system Yes, repeatedly. A volume being used
by the secondary
data volume has
been suspended.
A failure has been
detected in the
secondary storage
system.
Serious 7X DC
SIM Log Primary
storage
system Yes, repeatedly. A volume being used
by primary data
volume of the
Universal Replicator
for Mainframe pair
for delta resync
operation has been
suspended.
A failure has been
detected in the
primary storage
system.
Serious 9X DC
NOTE: If the DKC emulation type is 2105 or 2107, the setting of system option mode 308
determines whether the SIM will be reported to the host, as explained below:
When system option mode 308 is set to ON, the SIM will be reported to the host.
When system option mode 308 is set to OFF, the SIM will not be reported to the host. By default,
system option mode 308 is set to OFF.
Calling HP Technical Support
If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error messages displayed on the host system(s).
•
The exact content of any error messages displayed by Remote Web Console.
•
The Remote Web Console configuration information (use the FD Dump Tool).
•
The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
244 Troubleshooting