Paper problems, Printer ejects paper – HP Deskjet 6988dt Printer User Manual
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6.
If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.
Caution
Remove the paper jam carefully as it is possible to damage the
printer when removing paper from the front.
7.
Turn on the printer, and then press the Resume button.
8.
Reprint the document.
Note
If paper jams occur frequently, try using a heavier paper. See the reference
guide for paper weight specifications.
Accessories?
If the Two-Sided Printing Accessory is attached to the printer, follow
these
steps to clear a paper jam from the Two-Sided Printing
If the Auto Two-Sided Print Accessory with Small Paper Tray is
attached to the printer, follow these
steps to clear a paper jam Auto
Two-Sided Print Accessory with Small Paper Tray
Paper problems
Printer does not feed paper
Try one or more of the following solutions:
●
Reduce the number of sheets in the In tray.
●
Remove the paper from the In tray, and then reload it.
●
Use a different type of paper.
Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
●
Move the printer away from direct sunlight. The printer might have been placed in
direct sunlight, which can affect the
.
●
other than Automatic.
●
If you are performing a
, install both the tri-color and the photo print
cartridges.
●
If you are printing a borderless document and the Resume and Print Cartridge Status
lights are flashing, follow the
guidelines.
●
Verify that the protective piece of plastic tape has been removed from the print
cartridges.
●
If you are printing a borderless document and the Resume light and a Print Cartridge
Status light are flashing, you might be trying to print a borderless document with only
the black print cartridge installed. When printing a borderless document, always
have the tri-color print cartridge and a black or photo print cartridge installed.
User's guide
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