HP Deskjet 6988dt Printer - Manual (Page 134)

1 Selection number
2 Warranty date
3. Check the list of print cartridges that can be used in the printer.
a.
Open the printer Toolbox .
b. Click the Estimated Ink Level tab.
c. Click the Print Cartridge Information button and view the list of print cartridge
selection numbers.
The reference guide that came with the printer also shows the print cartridge
selection numbers.
4. Check the warranty date on the print cartridge.
5. If the print cartridge has the wrong selection number, or if the warranty date has
expired,
install a new print cartridge .
6. Close the printer cover.
If the Print Cartridge Status light stops flashing, then the problem is fixed.
If the Print Cartridge Status light continues to flash, visit HP Technical Support at
www.hp.com/support .
Print cartridge problem message
If you receive a message about a problem with one of the print cartridges, follow these
steps:
1.
Raise the printer cover and remove the print cartridge that was named in the error
message.
2. Reinstall the print cartridge.
If the Print Cartridge Status light is not flashing, the problem is solved.
If the Print Cartridge Status light is flashing, go to the next step.
3. Manually clean the print cartridge.
4. Reinsert the print cartridge in the printer and close the printer cover.
If the Print Cartridge Status light is still flashing, the print cartridge is faulty and must
be
replaced .
Note You can print with one print cartridge in ink-backup mode if you do not
have a replacement print cartridge available.
5. If the Print Cartridge Status light continues to flash after replacing the print cartridge,
visit HP Technical Support at
www.hp.com/support .
Chapter 11
132 HP Deskjet 6980 series