HP LaserJet Pro CP1025nw Color Printer - Manual (Page 138)

Inspect the print cartridge and imaging drum for damage
1. Remove the print cartridge from the product, and examine for damage.
2. If the print cartridge does not appear to be damaged, rock the print cartridge gently several times
and reinstall it. Print a few pages to see if the problem is resolved.
3. If the problem is not resolved, remove the imaging drum from the product, and examine the
surface.
CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print-
quality problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the imaging
drum.
Repeating defects
If defects repeat at any of the following intervals on the page, a print cartridge or the imaging drum
might be damaged.
● 22 mm (print cartridge)
● 26 mm (imaging drum)
● 29 mm (print cartridge)
● 94 mm (imaging drum)
126 Chapter 9 Solve problems ENWW