Manage print cartridges and imaging drums, Print-cartridge and imaging drum storage, Hp policy on non-hp supplies – HP LaserJet Pro CP1025nw Color Printer User Manual
Page 99: Hp fraud hotline and web site
set to Continue At Very Low. Once an HP print cartridge has reached “Very Low”, HP’s Premium
Protection Warranty on that cartridge has ended.
1.
In the Windows system tray, right-click the Device Settings icon and then click the product
name.
2.
Click the System Setup tab.
3.
From the
At Very Low
drop-down list, select one of the following options:
●
Select the Continue option set the product to alert you that the print cartridge is very low,
but to continue printing.
●
Select the Stop option to set the product to alert you and stop printing until you replace the
print cartridge.
●
Select the Prompt (the default) option to set the product to stop printing and prompt you to
replace the print cartridge. You can acknowledge the prompt and continue printing.
Manage print cartridges and imaging drums
Print-cartridge and imaging drum storage
Do not remove the print cartridge or imaging drum from their packages until you are ready to use them.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges and imaging drums,
either new or remanufactured.
NOTE:
Non-HP Laser Print Cartridge Use
For HP printer products, the use of a non-HP toner cartridge or imaging drum, or a refilled toner
cartridge, does not affect either the warranty to the customer or any HP support contract with the
customer. However, if product failure or damage is attributable to the use of a non-HP or refilled toner
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to
n you install an HP print cartridge and the supplies status page message says the
cartridge is non-HP or used. HP will help determine if the cartridge is genuine and take steps to resolve
the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
ENWW
Manage supplies and accessories
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