Error messages, Paper errors, To clear a paper jam – HP Photosmart 8050xi Printer User Manual

Page 49

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You may have chosen the wrong paper size for the selected layout. For
information, see

Selecting a photo layout

See the HP Photosmart online printer help for information on how to optimize
photo quality.

The photos I marked for printing in the digital camera do not print.

Solution

Some digital cameras, such as the HP 318 and HP 612, let you mark

photos for printing in both the camera's internal memory and on the memory card.
If you mark photos in the internal memory, and then move photos from the
camera's internal memory to the memory card, the marks do not transfer. Mark
photos for printing after you transfer them from the digital camera's internal
memory to the memory card.

Error messages

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at

www.hp.com/support

.

Error messages that appear on the printer screen can be divided into the following
types:

Paper errors

Print cartridge errors

Memory card errors

Proof sheet errors

Paper errors

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at

www.hp.com/support

.

Error message: Paper jam. Clear jam then press OK.

Solution

Caution

Do NOT remove jammed paper from the front of the printer.

Doing so can cause irreversible damage to the printer.

To clear a paper jam
1.

Turn off the printer, and then unplug the printer.

2.

Remove the rear access door.

Chapter 6

46

HP Photosmart 8000 series

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