Memory card errors – HP Photosmart 8050xi Printer User Manual

Page 51

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Error message: Cartridge not compatible.

Solution

You have inserted a print cartridge that does not work with the printer.

Replace the print cartridge with one that is compatible with the printer. For more
information, see the back cover of this guide.

Error message: All print cartridges are missing.

Solution

The print cartridges are either not installed or are installed incorrectly.

Install the print cartridges using the instructions in

Inserting and replacing the

print cartridges

.

Error message: Ink is low.

Solution

The specified print cartridge is low on ink. Replace the print cartridge.

For more information, see the back cover of this guide.

Error message: One or more cartridges have failed.

Solution

One or more of the print cartridges have failed. Replace the failed

cartridges with new HP print cartridges. For more information, see the back cover
of this guide.

Error message: One or more cartridges are not compatible.

Solution

One or more of the print cartridges are not HP print cartridges.

Replace the non-HP print cartridges with supported HP print cartridges. For more
information, see the back cover of this guide.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Solution

Follow these steps to clear any obstruction in the path of the print

cartridge cradle:
1.

Lift the main cover to access the print cartridges.

2.

Clear any obstruction in the cradle path.

3.

Close the main cover.

4.

Press

OK

to continue.

The current page will eject and the print job will continue on the next
available sheet of paper.

Error message: Main cover is open.

Solution

Close the main cover of the printer.

Memory card errors

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at

www.hp.com/support

.

Chapter 6

48

HP Photosmart 8000 series

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