HP Photosmart 8050xi Printer - Manual (Page 50)

3. Gently remove the jammed paper from the printer.
4. Replace the rear access door.
5. Plug in the printer and turn it on.
6. When you have cleared the paper jam, print your document again.
Error message: Out of paper. Load paper then press OK.
Solution Load paper, then press OK to print again. For paper-loading
instructions, see Loading paper .
Error message: Unsupported media size. Job was cancelled. Press OK.
Solution The printer cannot use the size of paper loaded. Press OK , then load
a supported paper size instead. For a list of supported paper sizes, see Printer
specifications .
Error message: Automatic paper sensor failed.
Solution The automatic paper sensor is obstructed or damaged. Try moving
the printer out of direct sunlight, then press OK and try printing again. If this does
not work, go to www.hp.com/support or contact Customer Care.
Print cartridge errors
Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at
www.hp.com/support .
Error message: Cartridge failed.
Solution The specified print cartridge may be old or damaged. Try the following:
1. Remove the cartridge and then reinstall it. For more information, see
Inserting and replacing the print cartridges .
2. If this does not work, replace the cartridge.
Error message: Cartridge failed. Replace it, or remove it to print using ink-
backup printing mode.
Solution The specified print cartridge may be old or damaged. Try the following:
1. Remove the cartridge and then reinstall it. For more information, see
Inserting and replacing the print cartridges .
2. If this does not work, replace the cartridge. You can also print in Ink-backup
Printing Mode by removing the damaged cartridge.
HP Photosmart 8000 series User's Guide 47