HP StoreEver TapeAssure Software - Manual (Page 159)

Figure 67 Support ticket Cartridge Usage section
Cartridge history
The Cartridge History section shows anything specific for this tape that was identified from the
history logs of the drive. The section is still in development and not fully populated.
Classic support ticket
The Classic Support Ticket section is the original, basic decode of the support ticket before the
above categories were introduced. These logs are still viewable, but cryptic and not necessary for
assessing the health of the drive or tape. This section is not be covered in the user guide.
Understanding LTO support tickets 159