HP StoreEver TapeAssure Software User Manual
Hp library and tape tools user guide, Product version: 4.16
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HP Library and Tape Tools User Guide
Product version: 4.16
Abstract
HP Library and Tape Tools (L&TT) is a comprehensive application that provides functions for identifying, testing, updating, and
troubleshooting a wide variety of data storage hardware and media.
HP Part Number: EH957-90955
Published: (June 2013)
Edition: First
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Table of contents
Document Outline
- HP Library and Tape Tools User Guide
- Contents
- 1 Introduction
- 2 Installing and using L&TT on Windows
- Installing L&TT
- Using the graphical user interface
- Starting L&TT
- Using the Scan Mode selection feature
- Application window layout
- Using the device information screen
- Using the firmware management screen
- Using the Test screen
- Using the Utility screen
- Using the Support Ticket generation screen
- Accessing troubleshooting help
- Using the SCSI script utilities
- Managing firmware
- Running tests and device-specific utilities
- Using a report or support ticket
- Using the support screen
- Viewing a report or support ticket
- Saving a report or support ticket
- Sending a report or support ticket by e-mail
- Comparing reports or support tickets
- Interpreting a report
- Device-specific report analysis
- Loading or opening support tickets
- Generating an XML support ticket
- Generating an event log (Windows)
- 3 Installing and using L&TT on non-Windows systems
- 4 Accessing HP library LTO-5 and LTO-6 drives over Ethernet
- 5 Command line functionality
- 6 Tests and utility functions
- Diagnostic tests
- Assessment test
- Autoloader Exerciser test
- Connectivity test
- Data Compression test
- DAT320 Encryption test
- Device Analysis test
- Device Self-Test
- DDS Cooling Test
- DDS Media Assessment Test
- DLT SRAM Check test (short and long versions)
- ESL Vendor ID test
- Full Sweep test
- Initialize Element Status test
- Installation Check test
- Library Exerciser test
- Library Quick Check test
- Library Read Write test
- LTO Cooling Check test
- LTO Data Assessment test
- LTO Media Assessment test
- LTO Stuck Tape test
- LTO Encryption test
- Media Analysis test
- Media Validation test
- MO Media Validation test
- Move test
- Read/Write Stress test
- Read/Write test
- Restore Factory Default Settings
- SDLT Tape Edge Damage (TED) test
- Performance tests
- Device-specific utility descriptions
- Diagnostic tests
- 7 Reports and support tickets
- Common information reported for all products
- Understanding LTO support tickets
- System information
- Reading LTO drive support tickets
- Drive identity
- Drive health
- Drive configuration
- Drive environment
- Drive performance
- Drive usage
- Drive history
- Cartridge identity
- Cartridge health
- Cartridge configuration
- Cartridge environment
- Cartridge performance
- Cartridge usage
- Cartridge history
- Classic support ticket
- 8 Additional functionality
- Setting software preferences
- Using the Internet update functionality
- Finding customer advisories and notifications
- Using passwords
- Using the Front Panel function
- Using the Move Media function
- Performing manual product identification
- Running the device independent utilities
- Running plugins
- Using the quiet mode feature
- Using the installation check feature
- Managing the TapeAssure service
- Using L&TT in restricted mode
- Using the Tool Status Report
- 9 Advanced installation topics
- 10 Frequently asked questions
- General questions
- Why should I run L&TT tests?
- Where can I find information about media compatibility with my hardware?
- Where can I find information about hardware and software compatibility?
- Where can I find information about drive cleaning requirements?
- How do I install L&TT?
- How do I use L&TT to find my drive serial number?
- How do I verify that my drive's firmware is up to date?
- How do I check if my drive is OK?
- Why is the Assessment test recommended?
- Is my LTO tape OK?
- Is my non-LTO tape OK?
- Was my backup successful (LTO only)?
- How many more uses are left in this cleaning cartridge (LTO only)?
- How fast will my backups be?
- How fast will my restores be?
- How do I verify the capacity of a tape?
- How do I send a support ticket?
- How do I send an L&TT event log?
- Windows questions
- How do I run L&TT from a CD or USB flash drive?
- How do I shut down the application in the taskbar?
- When installing L&TT for Windows, should I uninstall my previous version first?
- Why can't I uninstall L&TT or install a new version?
- How do I erase an LTO FUP tape?
- How do I configure e-mail to send support tickets?
- Does L&TT use any system resources in the background?
- I am using an authenticated proxy at my site. How do I configure L&TT to connect to the HP website to download firmware updates?
- L&TT starts in restricted mode and most functionality is unavailable. What is happening?
- Why doesn't L&TT for Windows see devices that are connected to a computer running HP-UX?
- Why doesn't L&TT for Windows see my USB drives?
- CSI questions
- How do I set the password?
- Why does my display not show any text or only a single line of text on my HP-UX system?
- Why is there a segmentation fault when L&TT is initiated in HP-UX?
- Why doesn't L&TT for HP-UX see some of my devices?
- Why doesn't L&TT for HP-UX see all the devices connected to a SAN environment?
- Why am I unable to download firmware/script files using the download option in the CSI (HP-UX, Linux)?
- Why doesn't L&TT for Tru64 see some of my devices?
- Why doesn't L&TT for Linux see some of my devices?
- Why doesn't L&TT for Windows see devices that are connected to a computer running HP-UX?
- How do I disconnect a SCSI device in Tru64?
- How do I connect/disconnect a SCSI device in Linux without rebooting?
- Why doesn't L&TT for OpenVMS see my media changer?
- Why am I getting Error activating image PTHREAD$RTL while running L&TT on OpenVMS 7.3-1?
- General questions
- 11 Troubleshooting
- Troubleshooting L&TT
- Troubleshooting devices
- Troubleshooting third-party software
- 12 Support and other resources
- A Operating system support
- B Discontinued products
- C Using a firmware update (FUP) tape
- Index