Solution 3: check the print settings, Solution 4: check the paper type, Solution 5: clean the printhead – HP Photosmart Premium Fax C309 User Manual
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If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution: Check the print settings.
•
Check the paper type setting to make sure it matches the type of paper loaded in the input tray.
•
Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Check the paper type
Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced
Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place.
When you are ready to print, remove only the paper you plan to use immediately. When you have finished
printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.
For more information, see:
•
Recommended papers for printing
•
Cause: The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 5: Clean the printhead
Solution: If the previous solutions did not resolve the issue, try cleaning the printhead.
To clean the printhead from the control panel
1.
Press Setup.
2.
Press the down arrow button to highlight Tools, and then press OK.
3.
Press the down arrow button to highlight Clean Printhead, and then press OK.
The product cleans the printhead.
4.
Press any button to return to the Tools menu.
After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality
problem still exists.
To print a print quality report
1.
Load letter or A4 unused plain white paper into the input tray.
2.
Press Setup.
Chapter 13
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