Photo tray cannot engage, Photo tray cannot disengage, Cd/dvd tray open – HP Photosmart C5580 All-in-One Printer User Manual

Page 194: Cd/dvd tray misaligned, Solution 6: load one sheet of paper at a time

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Solution 6: Load one sheet of paper at a time

Solution: Try loading just one sheet of photo paper in the photo tray at a time.
Cause: Paper might not feed properly if you are using the product in an extremely
high- or low-humidity environment.

Photo tray cannot engage

Solution: Remove the output tray, and then replace it. Push the output tray in as
far as it will go. Make sure the output is lowered all the way and lays flat.
Cause: The output tray was not inserted all the way.

Photo tray cannot disengage

Solution: Push the output tray all the way down.
Cause: The output tray was not lowered all the way.

CD/DVD tray open

Solution: Close the CD/DVD tray.
Cause: The CD/DVD tray was open when a print job was started from the computer.

CD/DVD tray misaligned

Solution: Remove the CD/DVD holder from the CD/DVD tray and then reinsert the
holder. Make sure you push the CD/DVD holder into the tray evenly. Push the holder
forward until the lines on the CD/DVD holder line up to the white lines on the CD/DVD
tray.

Cause: The CD/DVD holder was loaded incorrectly in the CD/DVD tray.

Errors

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