Duplexer issues, 9duplexer issues – HP Color LaserJet 9500 Multifunction Printer series User Manual
Page 319
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Solving MFP problems 303
1
9
Duplexer issues
Situation
Solution
The print job was not printed on both sides.
•
Make sure that the option to print on both sides of the media has been
selected in the printer driver (see chapter 5 of the User Reference
Guide on the CD-ROM).
•
Print a configuration page to make sure that the duplexer is installed
properly (see chapter 10 of the User Reference Guide on the CD-
ROM).
•
Make sure that the duplexer has been configured in the printer driver
(see
“Setting the MFP device defaults” on page 9).
•
Make sure that the software program is not overriding the printer-driver
setting.
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