HP Officejet Pro 276dw Multifunction Printer series - Manual (Page 126)

The "Phone Cord Connected to Correct Port on Fax" test failed
Solution: Plug the phone cord into the correct port.
1.
Using the phone cord supplied in the box with the printer, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-
LINE on the back of the printer.
NOTE: If you use the 2-EXT port to connect to the telephone wall jack,
you cannot send or receive faxes. The 2-EXT port should only be used
to connect other equipment, such as an answering machine.
Figure 9-1 Back view of the printer
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-
LINE" port
2. After you have connected the phone cord to the port labeled 1-LINE, run the
fax test again to make sure it passes and the printer is ready for faxing.
3. Try to send or receive a test fax.
• Make sure you use the phone cord that came with the printer. If you do not
use the supplied phone cord to connect from the telephone wall jack to the
printer, you might not be able to send or receive faxes. After you plug in the
phone cord that came with the printer, run the fax test again.
• If you are using a phone splitter, this can cause faxing problems. (A splitter
is a two-cord connector that plugs into a telephone wall jack.) Try removing
the splitter and connecting the printer directly to the telephone wall jack.
The "Using Correct Type of Phone Cord with Fax" test failed
Solution:
•
Make sure you used the phone cord supplied in the box with the printer to
connect to the telephone wall jack. One end of the phone cord should be
Chapter 9
122 Solve a problem