HP Officejet Pro 8100 ePrinter - N811a N811d - Manual (Page 75)

◦ Make sure the printer is installed on the same subnet as the computers that
use the printer.
◦ If the installation program cannot discover the printer, print the network
configuration page and enter the IP address manually in the installation
program. For more information, see Understand the network configuration
page.
• If you are using a computer running Windows, make sure that the network ports
created in the printer driver match the printer IP address:
◦
Print the printer’s network configuration page. For more information, see
Understand the network configuration page.
◦ Click Start, and then click Printers or Printers and Faxes or Devices and
Printers.
- Or -
Click Start, click Control Panel, and then double-click Printers.
◦ Right-click the printer icon, click Printer Properties, and then click the
Ports tab.
◦ Select the TCP/IP port for the printer, and then click Configure Port.
◦ Compare the IP address listed in the dialog box and make sure it matches
the IP address listed on the network configuration page. If the IP addresses
are different, change the IP address in the dialog box to match the address
on the network configuration page.
◦ Click OK twice to save the settings and close the dialog boxes.
Problems connecting to an Ethernet network
•
If the Network light on the printer control panel does not turn on, make sure that
all of the “General network troubleshooting” conditions are met.
• Though it is not recommended that you assign the printer with a static IP address,
you might resolve some installation problems (such as a conflict with a personal
firewall) by doing so.
To reset the printer's network settings
1.
To reset the administrator password and network settings, press and hold
(Wireless) button and (Cancel) button for three seconds.
2. Press and hold the (Resume) button, and then press the (Wireless) button
to print the network configuration page and verify that the network settings have
been reset.
Understand the printer status report
Use the printer status report to view current printer information and ink cartridge status.
Also use the printer status report to help you troubleshoot problems with the printer.
The printer status report also contains a log of recent events.
If you need to call HP, it is often useful to print the printer status report before calling.
To print the printer status report
On the printer control panel, press and hold the (Cancel) button for three seconds.
Understand the printer status report 71