Answering a call to a bridged extension, Sending an incoming call directly to voicemail, Ignoring an incoming call – Avaya 9650 User Manual

Page 18: Making a call, Making an emergency call

Advertising
background image

• If you are on another call, from the Phone screen, scroll to the line with the incoming

call and press Answer or OK.


Note:
To quickly move to the top of your call appearance list to answer an incoming call on your
primary line, from the Phone screen press the Phone button. You can then press the line
for the incoming call or scroll to it.


Note:
To automatically display the Phone screen whenever you receive an incoming call, set the
Go to Phone Screen on Ringing option to Yes (seeCall Settings).


Note:
If the Auto Hold (Communication Manager) feature is enabled by your system
administrator, you can answer another call without first putting an active call on hold. If
Auto Hold is not enabled, you must put your active call on hold before answering the
incoming call; otherwise, you will drop the active call when you answer the other one.

Answering a Call to a Bridged Extension

If an Aux button flashes, press that button or press the Answer softkey. If the Aux Shift
button is lit, the incoming call is on the "hidden" page of Aux buttons. In this case, press
Aux Shift to view the hidden page, then press the flashing Aux button of the incoming call.

Sending an incoming call directly to voicemail

Press To Vmail to send an incoming call directly to voicemail.

Ignoring an incoming call

Press Ignore to turn off the ringer for an incoming call.

Making a Call

If you are not on a call, simply dial the number you want to call. Use the Phone screen to
view and manage calls. Press Phone to view the main Phone screen at any time.

1. Lift the handset, or press Speaker or Headset (if applicable), or a line button for

an available line. If you have more than three call appearances, for example, if
you use bridged appearances to monitor another extension, use the Aux buttons
to get to the line you want.

2. Dial the number you want to call.

Making an emergency call

You do not have to be logged in to make an emergency call. If emergency calling was set
up by your system administrator, the Phone screen has an Emergency softkey to
immediately connect you with a preset emergency services number.

1. Press the Emerg softkey. If you do not see an Emerg softkey, pick up the handset

or press the Phone button, then press the Emerg softkey.

2. To end the emergency call, press the End Call softkey or press the Speaker

button.

Answering a Call to a Bridged Extension

18 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide

Advertising