Solve printing problems, The device shuts down unexpectedly, Error message appears on control-panel display – HP Officejet Pro L7380 All-in-One Printer User Manual

Page 162: The device is not responding (nothing prints)

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To set a static IP address
1.
Open the embedded Web server, click the Networking tab, click Wired (802.3) or

Wireless (802.11) in the left pane, and then click the IP Configuration sub-tab.

2. Select Manual IP, and then type the static IP address in the Manual IP Address

box.

3. Enter the Manual Subnet Mask and the Manual Default Gateway, if necessary,

and then click Apply.

CAUTION:

Changing the IP address can disrupt the current connection to the

embedded Web server.

Solve printing problems

The device shuts down unexpectedly

Error message appears on control-panel display

The device is not responding (nothing prints)

Device does not accept printhead

Device takes a long time to print

Blank or partial page printed

Something on the page is missing or incorrect

Placement of the text or graphics is wrong

The device prints half a page, then ejects the paper

The device shuts down unexpectedly

Check the power and power connections
Make sure the device is connected firmly to a functioning alternating current (AC)
power outlet. For voltage requirements, see

Electrical specifications

.

Error message appears on control-panel display

A non-recoverable error has occurred
Disconnect all cables (such as power cord, network cable, and USB cable), wait about
20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site
(

www.hp.com/support

) for the latest troubleshooting information, or product fixes and

updates.

The device is not responding (nothing prints)

If the device supports wireless communication, see also

Solve wireless problems

.

Check the device setup
For more information, see

Troubleshooting tips and resources

.

Chapter 10

158

Maintain and troubleshoot

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