HUACAM HCV207 User Manual
Page 36
www.huacam.com 36
DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP network
camera that has DDNS support for dynamic IP addresses. Chances are that the network has a
dynamic IP address (which changes with every log on). A DDNS service makes sure that the
camera‘s IP address always matches up to the current server address. DDNS also allows a
website to be linked to the IP camera that is constantly updated with the correct information and
has a reliable feed.
7. Why is Windows Media Player unable to play the recorded video files?
TheHCV207 uses the H.264 video codec. Windows Media Player may lack the proper H.264
decoder to play the recorded video. Please download the Microsoft FFDShow H.264 decoder
from http://sourceforge.net/projects/ffdshow-tryout/ and install it.
8. Alarm Triggered Events do not work with Surf_Pro?
Please double check the Alarm Action on yourHCV207. Login to the web GUI of theHCV207, go
to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is
checked.
9. Recommended to save the video files in different directories when using HC_Surf?
It is better to save video files in different directory to prevent accidental deletion of the recorded
files you need.
10. How to use a cell phone to watch theHCV207 video stream?
You must set the video resolution to QCIF to watch theHCV207 video stream from a cell phone.
Make sure to set the bit rate to 64kbps to ensure the best video quality.
11. Why the IP address of the device NOT reset when clicking the “Restore” button?
TheHCV207 could be installed in areas that are not easy to access. For example, it could be
installed on the roof of a building or the ceiling of an office.This makes it difficult to reinstall the
device, therefore the “Restore” function will not clear the IP address.
12. Why can’t the live video stream be viewed using a mobile phone or HC_Surf after changing
the HTTP Port of the device?
Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For
example, if the HTTP port is 88, then the RTSP port of the device that you configured on
HC_Surf or mobile phone should be 2088.