Telenav for AT&T Supported Devices: v3.9 Lite for Motorola SLVR L6, L7, RAZR V3i Users Guide - Manual (Page 20)

© TELENAV 2003-2007 PAGE 20 OF 23
8. Error Conditions
Unable to reach server
If you see an activity screen for 45 seconds followed by a message that says, “Unable to reach server” and it is your
first attempt at using TeleNav, you should contact your carrier’s customer care to resolve this issue. Most likely, your
data service is not provisioned correctly.
If you drive into an area where there is intermittent or no ability to connect to the carrier’s wireless network, or there is
a problem within the wire line network between the carrier’s wireless gateways and the TeleNav servers, and this
problem has persisted for 30 seconds or more, you will get a message stating, “Unable to reach server.” The TeleNav
application on your phone will attempt to reconnect within 7 seconds.
TeleNav not available
If you get an advisory message that TeleNav is not available, you should EXIT the TeleNav application, and then
restart it. If the problem recurs, it may be due to a temporary TeleNav server outage.
GPS signal weak
If GPS signal reception is weak due to shadowing within the vehicle or due to buildings, trees, overpasses, etc.,
validation will fail, producing a screen that will advise you that the GPS signal is weak and you should move to an
open area. It is suggested that you move to an area with a clear view of the sky, and then click “RETRY.” If you are
still having problems, you can still driving directions by pressing the NONGPS key while the GPS receiver is trying to
determine your current location as the origin point.
Low battery
The GPS will not start if the phone’s battery is very low. This is because the GPS receiver needs the phone battery to
be at least half charged. The phone should be charging using the GPS otherwise the phone battery depletes very
quickly. If you get a low battery warning, connect a charging cable as soon as possible.
9. Exiting TeleNav
If at anytime you wish to exit TeleNav, press the BACK key until you reach the TeleNav Main Menu, and then press
EXIT. You will then be asked to confirm that you truly do want to exit TeleNav.
10. Removing TeleNav
1. Press the Menu key.
2. Select
My Stuff.
3. Find the Games & Apps menu item and select to continue
4. If TeleNav is installed on the Phone’s memory, scroll down the list of current applications and highlight
TeleNav Navigator. Then press the Menu key. If it is installed on the microSD card, press the Menu
button, switch the storage to Card, view the current list of content, highlight TeleNav Navigator, and
press the Menu key.
5. Scroll down and select Delete from the menu.