The telenav web site, Account management, Phone settings – Telenav for AT&T Supported Devices: v3.9 Lite for Motorola SLVR L6, L7, RAZR V3i Users Guide User Manual

Page 21: Preplanning, Customer service, Faq’s

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© TELENAV 2003-2007

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6. Press

Yes on the Delete Application warning message.


7. Verify that the application is no longer available on the handset menu.

11. The TeleNav Web Site

Using the features describe below requires you to log into the website using your mobile phone number (TeleNav
account number), and TeleNav PIN. When you log in, you will be taken to the Account Management page.

Account Management

Within Account Management, you will find links that allow you to change your e-mail address and PIN, and to set or
change your home and work addresses.

Phone Settings

Phone Settings allows you to personalize options such as enabling and disabling audible street names or setting
when the Guidance Instructions display should transition from the Continue ahead vertical arrow to the next turn’s
turn-type arrow.

Preplanning

On the My TeleNav >> My Addresses page of the TeleNav website, you can add addresses that will automatically
sync with your phone. The addresses you enter here will appear on your phone so you can use them for navigation.
You can also use this page to remove addresses you no longer need. After you use website preplanning, you may
need to use Refresh Recent Stops on your phone so that TeleNav can learn about the changes.

Customer Service

If you need to reach customer service, you can use the Contact Us link on the right side of the web page after signing
in, or send e-mail to

[email protected]

. You can also call us at 1-888-353-6284 (toll free) for most service issues.

12. FAQ’s

Why do I need the data service?

The data service plans allow you to access nationwide maps from the TeleNav server for accurate turn-by-turn
directions using the data communication features of your phone. These services are different from your cellular
airtime.

How long after I apply for the data service until I can use my TeleNav system?

Generally, if your TeleNav service and carrier data plans are provisioned, you will be able to use TeleNav as soon as
you complete registration on your phone.

Does TeleNav use up my voice plan minutes?

TeleNav uses packet data to provide the navigation function. Using packet data does not use any of your voice
minutes. However, calling the Voice Address Input System does use about 75 seconds per address entered, and this
includes the Voice Call feature internal to the TeleNav application.

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