AltiGen comm 705 - Manual (Page 33)

Configuring the IP 705 Phone
IP 705 Manual 25
3. Select YES and press Enter.
4. Reboot the phone by pressing * * 3 and the Enter button.
Note: Custom ring tones are not supported.
Distinctive Ringing Support
If the Distinctive Ring options are enabled by the system administrator,
you may have three different ring cadences that distinguish the types of
calls:
• Internal call = 1 ring
• External call = 2 rings
• Operator call = 3 rings
Workgroup Status Display
The AltiGen IP phone can be enabled to display workgroup status.
While the agent is in idle state, the first line in the LCD displays:
• QL = queue length: number of calls in queue (0~99)
• QT = current longest queue time (in minutes)
• WG = workgroup number (up to 4 digits)
The second line in the LCD displays one of the following agent states:
• LOUT - logout
• NRDY - not ready
• DND - do not disturb
• FWD - forwarding
Note: The area is blank if the agent is in any other state.
Figure 5. IP 705 Workgroup Display example
In the workgroup display example, QL5 indicates there are five calls in the queue,
QT12 indicates that one of the calls has been queued for 12 minutes, WG2000
indicates Workgroup 2000, NRDY indicates the agent is not ready.