Vaisala vLog 4.5 - Manual (Page 110)

Appendix: FAQs and Troubleshooting
104 © 2011 Vaisala Canada Inc
• Are there other devices that use the serial port in question
without problems? If so, that port is likely not the problem.
• Can you transfer data using a different interface cable? If so,
the cable may be damaged.
• Can you transfer data using a different logger (with the same
interface cable)? If so, the data logger may be damaged.
Invalid hardware model
vLog did not recognize the hardware model of the data logger,
and as a result, did not know how to interpret the information
stored in the data logger. Ensure you are using a data logger
supported by vLog.
Unable to create logger file
This error message is generated when vLog attempts to create a
logger file on a disk and an error occurs. Some possible reasons
include:
• The disk is full.
• The user does not have write access to the disk. Ensure the
user has write permission to the folder where the logger file is
being saved.
• The file is already open by a different program. Close it.
• The file name is invalid. Try using a more simple .spl file name.
Frequently Asked Questions
Q: I have recently upgraded Vaisala Veriteq vLog software to the latest
version. Will this new software work with my existing loggers and
files?
A: Yes. Each version of Vaisala Veriteq vLog software is designed
with backward compatibility. This means that it works with all
previous versions of loggers or files created from those loggers.
Q: I have recently upgraded to Vaisala Veriteq vLog software from an
older version of Spectrum software. Will this new software work with
my existing Spectrum loggers and files?
A: Yes. Vaisala Veriteq vLog (vLog VL or vLog SP) software is
designed with backward compatibility and supports Spectrum