Samsung SCX-8128NA-XAA - Manual (Page 150)

Troubleshooting_ 150
Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• see "Power and cable connecting problems" on page 150.
• see "Display screen problem" on page 150.
• see "Paper feeding problems" on page 151.
• see "Printing problems" on page 151.
• see "Printing quality problems" on page 153.
• see "Copying problems" on page 155.
• see "Scanning problems" on page 156.
• see "Fax problems (optional)" on page 156.
• see "Common PostScript problems" on page 157.
• see "Common Windows problems" on page 157.
• see "Common Linux problems" on page 158.
• see "Common MAC problems" on page 159.
Power and cable connecting problems
Click this link to open an animation about
solving power problems.
Click this link to open an animation about
solving connection problems.
Display screen problem
Video System
Failure [error
number]:Turn off
then on.
There is a problem in
the CPU.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Waste Motor does
not operate. Turn
off then on.
There is a problem in
the waste motor.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Waste toner
container is almost
full. Order new
one.
The estimated life of
the waste toner
container is close.
Prepare a new waste
toner container for a
replacement.
Waste toner
container is full.
Replace it.
The life of the waste
toner container
expires soon.
Replace the waste toner
container with a
Samsung-genuine waste
toner container (see
"Replacing the waste
toner container" on
page 132).
Waste toner
container is not
installed. Install it.
The waste toner
container is not
installed.
Install the waste toner
container. If it is already
installed, try to reinstall
the waste toner
container. If the problem
persists, call for service.
Message Meaning Suggested solutions
Condition Suggested solutions
The machine is
not receiving
power,
or the connection
cable between the
computer and the
machine is not
connected
properly.
• Plug in the power cord and turn on the power
switch (see "Turning the machine on" on
page 33).
• Disconnect the machine cable and reconnect it
(see "Connecting a printer cable" on page 34).
Condition Suggested solutions
The display screen
does not show
anything.
• Adjusts the brightness of the display screen.
• Turn the machine off and back on again. If the
problem persists, call for service.