Samsung EC-HZ15WABP-US - Manual (Page 115)

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FAQ
If the movie clip can’t be deleted, or the removable disk can’t be
extracted or an error message displays during the fi le transfer.
If you install only the Samsung Master, the problems mentioned above
occasionally happen.
– Close the Samsung Master program by clicking the [Samsung
Master] icon on the Taskbar.
– Install all the application programs included in the software CD.
When the screen ratio of movie player does not meet with monitor.
If the resolution of monitor is smaller than the resolution of recorded
movie clip, the screen ratio of movie player may not meet with monitor.
Using the menu of movie player, you can adjust the screen ratio.
When the DirectX 9.0c or later is not installed
Install the DirectX 9.0c or later
1) Insert the CD provided with the camera
2) Run the windows explorer and select the [CD-ROM drive:\ DirectX]
folder and click the DXSETUP.exe fi le. The DirectX will be installed.
Visit the following site for downloading the DirectX.http://www.
microsoft.com/directx
If a PC connected with the camera stops responding while Windows is
starting.
In this case, disconnect the PC and the camera and Windows will start.
If the problem happens continuously, set the Legacy USB Support to
disable and re-start the PC. The Legacy USB Support is in the BIOS
setup menu. (The BIOS setup menu differs from the PC manufacturers
and some BIOS menus don’t have Legacy USB Support) If you can’t
change the menu by yourself, contact to the PC manufacturer or BIOS
manufacturer.