Avaya INDeX 2030 - Manual (Page 14)

Page 14 - Busy or Unanswered Leave a Message
Leave a Message
You can leave your extension number as a message for someone to call you (see
page 18). If their extension has a message lamp, it lights (supported INDeX
phones). If your call is diverted, the message goes to the extension you first called.
To leave a message:
1. Press MESSAGE. Your call ends unless the extension called has already
reached its limit of stored messages.
Camp On and Wait
If the extension you call is busy, you can 'camp on' and wait. This flashes the lamp
on the busy extension and if it has a suitable display, shows your name, number and
CALL WAITING. While camped on your phone gives regular pips and you cannot
make or receive other calls.
To Camp On to a busy extension:
1. Press CAMP ON.
2. To replace the handset without cancelling the camp on, press SPEAKER first.
3. To end the camp on, press ANSWER/RELEASE or replace the handset.
Intrude
If your phone can intrude, an INTRUDE option appears when calling a busy
extension. Your System Manager controls which extensions can intrude and be
intruded on.
To intrude on a call:
1. Press INTRUDE.
2. There is a short delay during which you and the other parties hear several short
pips.
3. After the intrusion, the system gives regular pips.
Monitoring a Call
Silent monitoring lets you listen to another call without being heard. Note that there
are restrictions on who can use this function (contact your System Maintainer). If
your phone can use silent monitoring, a LISTEN option appears.
Page 14 - Busy or Unanswered INDeX 10.0 2030/50/60 User's Guide
Leave a Message 38DHB0002UKFN Issue 2 (07/2002)