Document Outline

• Introduction
  • Using This Guide
  • What Features Can I Use?
  • Further Help
• Display Phone Features
  • Introduction to Display Phones
  • Using Soft Keys and the SCROLL Key
  • On-Hook Dialling, Speaker & Answer Release
  • Tones & Ringing
  • The Phone Lamp
• Making Calls
  • Notes on Making Calls
  • Making Internal Calls
  • Making a Page Call
  • Making External Calls
  • Redialling External Numbers
  • Making Calls from the INDeX Directory
• Speed Dials
  • Using Speed Dials
  • Storing Personal Speed Dials
• PIN & Account Codes
  • If ENTER ACCOUNT Appears
  • If ENTER PIN Appears
  • Roaming PIN's
• Busy or Unanswered
  • Options If Busy or Unanswered
  • Arrange a Callback
  • Leave a Message
  • Camp On and Wait
  • Intrude
  • Monitoring a Call
• Actions During a Call
  • Create a Conference Call
  • Using the Notepad
  • Switching to Handsfree
  • Changing the Call Volume
  • Adding Voluntary Account Codes
  • Software Release
  • Muting Calls
  • Recall
• Answering Calls
  • Answering Normal Calls
  • Answering a Page Call
  • Answering a Message
  • Alarms - Triple Ring, Music or Recorded Message
  • Answering a Callback
  • Answering Other Extensions - Call Pickup
  • Automatic Calls - Hotline Operation
  • Automatic External Call Connection
• Transfer, Park & Hold Calls
  • Transferring Calls
  • Holding Calls
  • Parking Calls
  • Dialling Ahead
• Diverting Calls
  • Using Diverts
    • Divert Types
    • Divert Destinations
    • Personal Number Divert Settings
    • Remote Setting of Personal Number Diverts
  • Setting the Divert Types and Personal Numbers
  • Switching Divert All On/Off
  • Switching No Calls On/Off
    • No Call Override
  • Displaying an Absence Message
  • Forwarding Calls
• DSS Keys
  • Setting Up a DSS Key
  • Using DSS Keys
  • BLF Status Lamps
  • DSS Key Label
  • DSS Key Label Template
• Interruptions During a Call
  • Answering a Call Waiting
  • Answering an Alert
  • Single Pips - Intrusion
  • Please Finish Call Message
• ACD Working
  • ACD on 2050 Phones?
  • Starting ACD Working - Logging On
  • Stopping ACD Calls Temporarily - Busy
  • Finishing ACD Working - Logging Off
• Manager-Secretary Setup
  • Planning Soft DSS Keys
  • Setting Up Soft DSS Keys
  • Changing the Soft DSS Display Mode
  • Changing the Soft DSS Extensions
  • Changing the Soft DSS Usage
• Manager-Secretary Working
  • Using Soft DSS Keys
  • Soft DSS Key Display
  • Making Calls
  • Park Transferring Calls
  • Alerting a Busy Extension
  • Remotely Switching No Calls/Divert On/Off
• Ringer Controls
  • Changing the Ringer Volume
  • Changing the Ringer Sound
  • Switching the Ringer On/Off
  • Setting a Ringer Step
  • Setting the Ringer Timeout
• Other Features
  • Personal Alarms
  • Missed Calls
  • Group
  • Hot Desking
• Phone Settings
  • The Phone Passcode
  • Background Music
  • Displaying Phone Details
  • Locking/Unlocking the Phone
  • Language Controls
• Voice Manager
  • Voice Manager Functions
  • Listening to Voice Messages
  • Using Any Phone
  • Modifying Your Mailbox
  • Changing Your Temporary Greeting
  • Dial 1 Divert for Incoming Calls
  • Leaving Voice Mail Messages
• System Manager Phones
  • What are System Manager Phones?
  • Night Service
  • Changing the Time
  • Unlocking a Phone
  • Changing the Date
  • Recording ACA Messages
• Good Phone Usage
  • General Phone Usage
  • Answering Calls
  • Making Calls
    • • • Account Codes
• Glossary
  • • • • Area
        • BLF
        • Call Log
        • Camp On
        • Collective
        • DSS
        • Longest Waiting
        • Manager Secretary Working
        • Page
        • Pickup Group
        • Pilot Number
        • PIN Code
        • POT
        • Rotary
        • Sequential
        • Speed Dials
        • Tenancy
        • 20CC Turret Terminals
• Index