Avaya INDeX 2030 - Manual (Page 22)

Page 22 - Diverting Calls Using Diverts
Diverting Calls
Using Diverts
Your phone can store divert destination personal numbers for different situations, i.e.
when busy, not answering and to when you wish to divert all calls. For each situation
you can divert to both frequently used divert destinations as well as infrequently
used destinations. The divert types are:
Divert Types
• Divert All: Used with the DIVERT key. When on, only the
extension to which you diverted to can ring you.
• Divert on Busy: Used when your phone is on a call. When set, callers
cannot set a callback or camp on.
• Divert on No Answer: Used after a call rings your phone for a set period (see
page 36).
Divert All is only activated by pressing the DIVERT key. Divert on Busy and Divert
on No Answer are, once set are always active. See page 23 for instructions on
setting up these divert destinations. In addition, you can use either:
• No Calls:
Stops all calls. Callers hear continuous tone or can be
diverted to the Divert All number if set (see page 25).
• Remote forward: This feature must be permitted by the System
Manager. Allows you to remotely change your Divert
All number and switch DIVERT on/off (see page 26).
Page 22 - Diverting Calls INDeX 10.0 2030/50/60 User's Guide
Using Diverts 38DHB0002UKFN Issue 2 (07/2002)