Avaya INDeX 2030 - Manual (Page 24)

Page 24 - Diverting Calls Setting the Divert Types and Personal Numbers
Setting the Divert Types and Personal Numbers
It is strongly recommended that you set up Divert All with frequently used personal
number destinations. Once set these numbers will be displayed (after pressing the
DIVERT key) as MOBILE, HOME, DELEGATE or OTHER.
You can also set your phone to divert when Busy or on No Answer (see below).
To set frequently used Divert All numbers:
1. Press
PROGRAM and then DIVERT.
2. Enter your passcode (see page 40) and press SCROLL.
3. Press NUMBER. The divert destination options MOBILE, HOME or
DELEGATE are displayed.
4. Select the first divert all destination. Press DELETE to remove any previous
entry and then enter the required number.
Note: For MOBILE, and HOME numbers only, you do not have to add
the line access prefix. If you are setting OTHER with an off switch number,
you must add a line access number. Press DONE to enter the number.
5. Either select the next divert destination and repeat step 4 or press DONE and
SCROLL again to set the timeout (if required). Otherwise jump to step 7.
6. Press TIMEOUT and select the divert all destination from the options
displayed. Press CANCEL to remove any previous entry and then enter the
time in seconds (sets the length of time that the call will ring at the active
destination number before reverting to your voice mailbox). Press DONE and
either select another divert all destination and enter a timeout or jump to step 7.
7. If a system speed dial number is required press ALL followed SPEED DIAL.
Select the required system speed dial store number. Alternatively, you can
press ALL and enter another alternative divert all number. These will be
displayed as OTHER when the DIVERT key is pressed to activate divert all.
8. Press PROGRAM to finish.
9. To activate divert all, see page 25.
To set infrequently used Divert All numbers:
1. Press
PROGRAM and then DIVERT.
1. Enter your passcode (see page 40) and press ALL.
2. If a system speed dial number is required press SPEED DIAL. Select the
required system speed dial store number. Alternatively, you can enter another
divert all number. When frequently used divert all destinations have been set
(see above) this infrequently used number will be displayed as OTHER when
the DIVERT key is pressed. Alternatively, if no frequently used divert all number
have been set the only will appear above DIVERT when divert all is switched
on.
4. To activate Divert All, see page 25.
To set Divert on Busy or No Answer:
1. Press
PROGRAM, DIVERT and enter your passcode (see page 40).
2. Select either ON BUSY or NO ANS. followed by DELETE.
3. Enter the required divert destination number and press DONE .
4. Press
PROGRAM to finish.
These diverts, once set up, are always active. The No Answer divert is normally set
to your voice mailbox. You can alter the time that a calls rings you before being
diverted (see page 36).
Page 24 - Diverting Calls INDeX 10.0 2030/50/60 User's Guide
Setting the Divert Types and Personal Numbers 38DHB0002UKFN Issue 2 (07/2002)