Avaya INDeX 2030 - Manual (Page 42)

Page 42 - Voice Manager Voice Manager Functions
Voice Manager
Voice Manager Functions
The INDeX supports a number of different Voice Managers and so the range of
features/options available to you may differ. Check with your System Manager for
features/options available to you.
Listening to Voice Messages
The system can include a Voice Manager to record messages in your own voice
mailbox. You can use this by setting the Voice Manager number as your diverts (see
page 22). Remember to check your mailbox regularly as the Voice Manager can
delete messages after set periods.
To check your mailbox:
1. Press VOICE and then LISTEN.
2. The display shows ENTER PASSCODE. Enter your mailbox passcode (not your
phone's passcode).
• If you make an error, press CANCEL to restart.
3. Once in your mailbox, the Voice Manager tells you how many messages you
have. Use the controls below.
To control your mailbox messages:
1. To rewind the message, press REWIND.
2. To fast forward the message, press FFWD.
3. To hear the next message, press NEXT.
4. To delete the message, press DELETE.
5. To hear the previous message, press SCROLL and PREVIOUS.
6. To find out when the message was left, press WHEN.
7. To copy the message to a mailbox, press COPY.
8. To save the message press SCROLL and then SAVE.
9. To record a number on the Notepad, press SCROLL twice and then
NOTEPAD .
Using Any Phone
You can dial the Voice Manager and check your mail when away from your desk or
even out of the office. The phone you use must have MF tone dialling with and #
keys.
To access the Voice Manager:
6. If internal, dial the Voice Manager extension number.
7. If external, either dial in to your company and ask to be transfer to the Voice
Manager extension or use a direct number if your company has one set up
8. When you hear the Voice Manager respond, press #.
9. Enter your mailbox ID and then your mailbox password if requested.
10. The voice manager will provide you with prompts to control the messages.
Page 42 - Voice Manager INDeX 10.0 2030/50/60 User's Guide
Voice Manager Functions 38DHB0002UKFN Issue 2 (07/2002)