Avaya INDeX 2030 - Manual (Page 38)

Page 38 - Other Features Missed Calls
Missed Calls
The MISSED function displays the last five unanswered external calls to your
phone. Note that this function only works for calls which include CLI, i.e. the caller's
phone number.
Press MISSED and either the name of the missed caller or the date and time of
the missed call is displayed. If only the name is displayed, press SCROLL to
display the date and time. Use the lower left and right display keys to move between
details of different calls. You can recall the displayed caller by pressing CALL.
You can save a number by pressing SAVE. This stops the number being removed
until you press DELETE. The missed calls function stores a maximum of five
missed numbers including saved numbers.
Note:
Unsaved missed numbers are removed once you exit the missed function.
Group
Your phone is allocated to groups by your System Supervisor and can be either one
or both of the following features-
• Membership of a group or groups that you join and leave all of by pressing the
GROUP key.
• Membership of a group or groups that you can select to join and leave
individually by pressing the key next to the GROUPS display.
When in group, you receive calls made to the group number (not your extension
number; however you can still receive calls made to your extension number).
In addition, the group's type sets the order in which its members ring (defined by
your System Manager). The types are rotary, collective, sequential and longest
waiting (see "Glossary" on page 48).
When in a group, where each member rings in turn, your phone rings for the time set
by its ringer timeout; you may change this timeout (see page 36). Similarly, you can
change the ringer sound for group ringing (see page 35 ).
Going into group switches divert all or no calls off.
To join/leave a group or groups:
1. Pressing the GROUP key takes your phone in or out of all groups that you are a
member of.
2. When in group (shown by a symbol above the GROUP key) you can receive
calls made to the group.
Your System Manager can inhibit use of the GROUP key.
To select which group you wish to join/leave:
1. Pressing the key next to the GROUPS display will cause the first group you are
permitted to join/leave to be displayed.
2. You may step through the available groups by pressing the key next to the
displayed name (when other groups are available they are indicated by a
symbol next to the group name).
3. Press JOIN/ LEAVE as appropriate followed by DONE.
Page 38 - Other Features INDeX 10.0 2030/50/60 User's Guide
Missed Calls 38DHB0002UKFN Issue 2 (07/2002)