Avaya INDeX 2030 - Manual (Page 18)

Page 18 - Answering Calls Answering Normal Calls
Answering Calls
Answering Normal Calls
When calls arrive, the display shows information about the call before you answer. It
gives a repeated double flash for external calls or a repeated single flash for internal
calls. The ringer also shows the call type by a repeated single or double ring if on
(see page 35).
To answer the call:
1. Lift the handset or press ANSWER/RELEASE.
Note: For automatic External call connection, your System Manager can set a
turret to free flow mode (see page 19).
Answering a Page Call
When someone pages your phone (see page 8) or a group to which it belongs (your
phone does not have to be in group), the system connects the page after giving a
tone. You can hear the page but they cannot hear you. The display shows PAGING
and the pager's number. If you answer a page it turns into a normal call.
To answer a page:
1. Press ANSWER/RELEASE and then pickup the handset or continue the call
handsfree. Note that this feature can be switched off for the whole system.
Answering a Message
Other extensions can leave their number on your phone (see page 14). Your phone
can store several messages. It shows CALL FOR MESSAGE, the caller's number
and the lamp comes on. The exceptions are:
• If your own number appears, this indicates an alarm
(see page 18).
• If Message From Voice Mail appears, this indicates that you have new voice
mail (see page 42).
To answer or cancel a message:
• To view any other message, press NEXT if shown.
• To call the extension, press CALL.
• To clear the message, press CANCEL.
• At the last message, press AGAIN to repeat the list.
Alarms - Triple Ring, Music or Recorded Message
You can set a personal alarm to ring your phone (see page 37). The System
Manager can also set system alarms to call a group to which you belong (your
phone does not have to be in group). In both cases, the alarm can consist of ringing,
music or a recording plus a displayed message.
To answer an alarm:
1. Press CANCEL or ANSWER/RELEASE.
Page 18 - Answering Calls INDeX 10.0 2030/50/60 User's Guide
Answering Normal Calls 38DHB0002UKFN Issue 2 (07/2002)