Sony SVR-3000 User Manual

Page 82

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Q u e s t i o n s A b o u t t h e R e c o r d e r ’ s P h o n e C a l l s

off, you may hear a click on the line when the recorder tries to call. This is the
sound of the recorder picking up the line to see if it is free.

• If you use a wireless phone connection, connect the recorder to a standard wall jack

and test whether the wireless modem jack is the source of the problem.

• If you have a caller ID box, try removing it from the line, since some models

interfere with the recorder’s ability to make a call.

• It could be that you have too much line noise due to the length of the phone cord.

Try a shorter cord, or you can buy a line noise filter at your local electronics store.

What if I need to use the phone while the recorder is making its daily call?

• You can interrupt the phone call. To do this, pick up the phone, then hang it up. Wait

several seconds. Then when you pick it up again, there should be a dial tone. Repeat
this process if necessary.

What if my phone line is busy when the recorder tries to make a daily call?

• The recorder will continue to attempt to call several times a day until it is successful.

You can check the status of the phone calls on the Phone Connection screen (from
TiVo Central, select Messages & Setup, then Recorder & Phone Setup, then Phone
Connection). The status of the most recent call is displayed near the top of the screen.

Am I charged for the daily call to the TiVo service?

• TiVo uses a standard telephone line to provide the TiVo service (including the daily

call and software updates) and is available as a local call in most areas. In some areas,
however, local and long distance toll charges may apply. Telephone costs are not
included in the TiVo service subscription, and you are responsible for any such
telephone charges.

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