Sony SVR-3000 User Manual

Page 87

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C h a p t e r 6

T r o u b l e s h o o t i n g

I can’t find all the channels I receive in the Channels You Receive list.

• Have you changed your satellite or cable provider, or changed your subscription

package? If you have, you should repeat Guided Setup to specify your current cable or
satellite provider and lineup. From TiVo Central, select Messages & Setup, then
Restart or Reset System, then Repeat Guided Setup. Press THUMBS DOWN three
times, and then press ENTER. You may need to check all of the available selections to
find the right one since cable providers often change their lineups. For complete
instructions on Guided Setup, see Chapter 1 of this guide.

• If you have not changed your cable or satellite provider, go to Messages & Setup, then

My Preferences, then Customize Channels, then Channel Lineups. Look at your cable
or satellite bill, or make your best guess at what your lineup is called. Select it here,
then check the Channels You Receive list. If the channels are incorrect, try another
Cable Lineup. If that does not work, refer to the Installation Guide for Customer
Support contact information, and call TiVo Customer Support.

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