Playback, Troubl esho otin g – Sony DCR-HC20 User Manual
Page 75
Troubl
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g
Troubleshooting
75
Playback
A vertical band appears when
recording a bright subject.
• This phenomenon is called the smear effect. This is not a malfunction.
The color of the picture is not
correctly displayed.
cDeactivate the NightShot plus function. (p. 29)
Picture appears too bright on the
screen, and the subject does not
appear on the screen.
cDeactivate the NightShot plus function in bright places. (p. 29)
cCancel the back light function. (p. 26)
The screen is too dark for the image to
be seen.
cSet LCD BACKLIGHT to turn on the backlight for the LCD panel.
The shutter sound is not heard.
cSet [BEEP] to [MELODY] or [NORMAL] on the
(OTHERS)
menu. (p. 60)
Black bands appear when you record
a TV screen or computer screen.
cSet STEADYSHOT to [OFF] on the
(CAMERA SET) menu.
The external flash (optional) does not
work.
• The power of the flash is not turned on, or the flash is not attached
correctly.
• 2 or more flashes are attached. Only 1 external flash can be attached.
Flickering or changes in color occurs. • This occurs when recording pictures under a fluorescent lamp, sodium
lamp, or mercury lamp in the [PORTRAIT] or [SPORTS] mode.
cSet the [PROGRAM AE] to [AUTO] in the
(MANUAL SET)
menu. (p. 44)
The END SEARCH function does not
work.
• The cassette was ejected after recording when using a cassette without
Cassette Memory. (p. 82)
• The cassette is new and has nothing recorded.
The END SEARCH function does not
work correctly.
• There is a blank section in the beginning or middle of the tape. This is
not a malfunction.
Symptom
Cause and/or Corrective Actions
Cannot play back.
cIf the tape has reached the end, rewind the tape. (p. 34)
Horizontal lines appear on the
picture. The displayed pictures are
not clear or do not appear.
cClean the head using the cleaning cassette (optional). (p. 87)
No sound or only a low sound is
heard.
cSet [HiFi SOUND] to [STEREO] in the
(VCR SET) menu. (p. 50)
cTurn up the volume. (p. 34)
cOn the
(VCR SET) menu, adjust [AUDIO MIX] from the [ST2]
(additional sound) side until the sound is heard appropriately. (p. 50)
cWhen you are using an S video plug, make sure the red and white plugs
of the A/V connecting cable are connected as well. (p. 39)
The sound breaks off.
cClean the head using the cleaning cassette (optional). (p. 87)
Symptom
Cause and/or Corrective Actions
,
continued