Errors & diagnostics 13 – Merrychef eikon e5 User Manual
Page 24
24
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SER
VICING
A
C
D
B
ERRORS & DIAGNOSTICS
13
ERROR MESSAGES
13.1
A description of the type of error is shown.
13.1.1
Check for a number following ‘ERROR:’ (A) and refer to
the Error Codes (Fault Finding section) for more details.
The Oven Serial Number, Model, UI (BTS) version and
SRB version information is also displayed below.
Clear the Error message by power cycling the
13.1.2
mains power supply to the oven (not the oven ON/
OFF switch).
COPYING ERROR MESSAGES:
13.2
Enter oven settings menu (B) and select the
13.2.1
USB symbol.
Slide up the USB cover and insert the USB
13.2.2
memory stick.
Select Upload Files.
13.2.3
Select Error Log.
13.2.4
Select OK to copy the Error Log to the USB
13.2.5
memory stick. The upload progress is shown followed
by the upload status.
Select backspace 3 times to return to the main
13.2.6
menu.
Remove the USB memory stick and replace the
13.2.7
USB cover.
ERROR LOG
13.3
Enter Service Mode and select ‘ERROR LOG’ (C)
13.3.1
to display a listing of oven component errors. Error
details include; component description, error caused,
Date & Time of the Error with details of Failure and
Range.
Scroll down the list (if necessary) and select an
13.3.2
error from the list to display individual records.
Select backspace to return to the list, again to
13.3.3
return to the Service menu.
OVEN COUNTERS
13.4
Select ‘OVEN COUNTERS’ (D) to display the
13.4.1
oven component usage and ambient Controls
area temperature. Details include the number of
screen touches, filter cycles, door cycles, total Oven,
Magnetron and Heater element power on time and
the ambient controls area temperature in the cabinet.
Select backspace to return to the Service menu.
13.4.2