Error codes displayed 22 – Merrychef eikon e5 User Manual

Page 43

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Service & Parts Manual original Instructions

Part Number 32Z3814 US

Issue 1

43

FA

UL

T FINDING

ERROR CODES DISPLAYED

22

Error

Code

Error Condition

Description

Trigger

Possible Causes

Error

Level

System

Response

E 101

Magnetron failed

to energise

Detects a magnetron

is not working

correctly

The current

measured by the

current sensing

transformer

was outside of

tolerance.

Failure of

component/s in

the microwave

circuit

Critical

Display error

message until

system is

power cycled.

E 102

Heater incorrect

current

Detects a heating

element is not

working correctly

The current

measured by

the sensing

transformer on

the SRB was <1A

when heating

cycled on or >1A

when heating

cycled off.

If some current

>1A, one or more

heater elements

could have

failed. If current

measured <1A

possible wiring

fault stopping

power reaching

element.

Critical

Display error

message until

system is

power cycled.

E 103

Ambient overheat

>70°C

Detects if the controls

area is operating

above temperature

The ambient

temperature

measured on the

BTS and SRB was

>70°C

Cooling fan failed.

Cooling fan

wired incorrectly.

Inlet air too hot.

Blocked inlet

filter.

Critical

Display error

message

until ambient

controls area

temperature is

below 60°C

E 104

Magnetron /

Cavity Overheat

Detects if the cavity

and magnetrons are

above temperature

Cavity and

magnetron

overheat

thermostats

Cooling fan failed.
E103 / E106 not

triggering. Failed

SRB. Magnetron

failure. Wiring /

connection fault.
Blocked Inlet

filter.

Critical

Display error

message until

service call and

the magnetron

cools down or

the cavity stat

is reset.

E 105

Supply voltage

high / low

Detects if the power

supply voltage is

outside specification

The power

supply to the

oven voltage

sensor on the

SRB measures

too high / low

Incorrect

mains voltage.

Poor internal /

external wiring

connections.

Faulty SRB.

Critical

Display error

message until

system power

cycled.

E 106

Cavity reaches

25°C above

setpoint once

it has been

controlling at

setpoint

Detects if the cavity

temperature has risen

above limits

The setpoint of

the oven was

exceeded

Cavity fire. Failed

convection fan.

No impeller or

loose impeller on

convection fan.

Critical

Display error

message until

system is

power cycled.

E 107

Communication

error

No communication

can be made

between the BTS and

SRB

Loss of

communication

between the SBR

and BTS

SRB / BTS

connection cable

unplugged or

damaged. Faulty

BTS or SRB.

Critical

Display error

message until

system is

power cycled.

E 108

BTS PM error

Wrong PM found / no

PM found

The BTS or SRB

either has an

incorrect PM

(Personality

Module) fitted or

no PM is fitted

The PM has been

changed and is

incorrect. The

PM has been

removed.

Critical

Display error

message until

system is

power cycled.

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