j5 create JUA210 - USB 2.0 VGA Display Adapter - Manual (Page 65)

WARRANTY OF j5 create
j5 create offers a limited 2-year warranty. User’s wear & tear damage are not
included
.
The user shall call or email j5 create customer service with defect information of the
product and obtain a return authorization number.
Users are responsible for one way return freight cost and we will take care of one
way freight back.
In order to obtain a return authorization, user should have the following information
handy when calling or emailing the service team:
(i) a copy of original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv)a return Material authorization number
(v) customer’s Name, address, and telephone number
j5 create does not warrant that the operation of the product will be uninterrupted or
error-free. j5 create is not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to:(a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches,
dents ,and
broken plastic on ports; (c) damage caused by use with non-j5 create products; (d)
damage caused by acts of God (natural disasters, flood, fire, earthquake, lighting
strike, typhoon etc.,)(e) damage caused by human misuse( lost, accident, abuse,
misuse or other external causes) (f) damage caused by operating the product
outside the permitted or intended uses described by j5 create ; (g) damage caused
by service (including upgrades and expansions) performed by anyone who is not a
representative of j5 create or a j5 create Authorized Service Provider; (h) a product
or part that has been modified to alter functionality or capability without the written
permission of j5 create; or (i) if any j5 create serial number on the product has been
removed or defaced.
If such a situation occurs, j5 create will calculate the cost of materials and repair for
your reference.
This warranty is given by j5 create in lieu of any other warranties express or implied.
Copyright© 2011 j5 create. All rights reserved. All trade names are registered trademarks of their
respective owners. Features and specifications are subject to change without notice. Product may
not be exactly as shown in the diagrams.