Konica Minolta FK-502 - Manual (Page 113)

C650 4-2
Troubleshooting 4
4 Troubleshooting
4.1 Fax cannot be sent
If the fax cannot be sent, refer to the following table, and then perform the indicated operations. If the fax still
cannot be sent correctly, even after performing the described operations, contact your technical
representative.
!
Detail
If the fax cannot be sent, TX Result Report is output. For details, refer to "TX Result Report" on
page 11-8. (When TX Result Report printing is set)
For error messages refer to "Error Messages" on page 4-4.
For details on the troubleshooting procedures for original misfeed, paper misfeed, poor print quality, or
empty toner, refer to the User’s Guide [Copy Operations].
Checkpoints Remedy
Was the transmission procedure performed
correctly? Check the transmission procedure, and then try sending the fax
again.
Is the recepient’s Fax number correct? Was the
Address Book or Program destination regis-
tered correctly? There may be a mistake in the registering the Fax number when us-
ing the Address Book or Program destination.
Print the Address Book list and check that the numbers are regis-
tered correctly.
Correct if an error is found.
Are the telephone line settings correct? Is the [Dialing Method] set in the Utility mode suitable for the line
used?
Check the settings and correct if there is an error.
Is the telephone line connected correctly? Is the telephone line disconnected?
Check the telephone line connection and connect it if it is discon-
nected.
Is there any trouble in the recipient’s fax ma-
chine? Is there any trouble such as recipient’s fax machine is turned off or
there is no paper?
Check by calling up the recipient.
Has the password been entered incorrectly with
a password transmission? Check the password at the receiving end, and then try sending the
fax again with the correct password.
With an address confirmation transmission, is
the fax number incorrectly registered on the re-
cipient’s machine? Check that the fax number is correctly registered on the recipient’s
machine.
Otherwise, try sending the fax again with "Check Dest. & Send" set
to "No".