Konica Minolta FK-502 - Manual (Page 116)

C650 4-5
Troubleshooting 4
4.4 If "contact your Service Rep." is displayed (Service Call)
When there is a problem that cannot be remedied by the customer, "contact your Service Rep." message is
displayed on the screen. (Service Call Screen)
Normally, the telephone and fax number of the technical representative of the customer is displayed on the
centre of the service call screen.
The procedure to inform the technical representative about the trouble on phone is explained here.
7 CAUTION
To prevent the risk of serious accident, perform the following when the call for service screen is
displayed and the facsimile is no longer able to operate.
%
1. Write down the trouble code number of the message.
% 2. Turn off the sub power switch and main power switch.
% 3. Disconnect the power cord from the outlet.
% 4. Contact your service representative and inform the representative of the trouble code number.