Forwarding a second caller, Conference - connecting a subscriber to a call, P. 28) – Avaya T3 (IP) Compact User Manual

Page 28: Create numerous connections

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Create Numerous Connections

28

Making calls as usual

Forwarding a second caller
If you receive a call during an existing call, e.g. from 06975058:

Scroll to the Call from 06975058 menu item.

Confirm your selection. You are connected to the additional caller. The first cal-

ler is now on hold and cannot hear your other conversation.
Now you want to forward the additional caller, e.g. to call number 1234:

Press the "Refer-back" function key.

Enter the number of the extension you want to connect the caller to,

in this example 1234. You can now announce the caller. The first party is put on hold.

Scroll to the Transfer call to 06975058 menu item.

Confirm your selection. You will now be able to talk to the first party again.

Conference - connecting a subscriber to a call
During a call:

Scroll to the Conference with ...menu item.

Confirm your selection.

...

Enter number of second conference participant. You can immediately hold

a three-party conference once you are connected with the subscriber.

i

Information

• Every user can switch themselves out of the conference call: Replace the handset.
• The third user called is not answering:

• Select menu item Terminate and confirm to switch back to first call partner
• Press Escape key to call other call partner or
• return to first call partner via the menu item back to user....

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