Xerox WorkCentre M24-3946 User Manual

Page 256

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11.1 Troubleshooting

232

Trou

bles

hooti

n

g

11

The touch
panel display
is dark.

Is the Power
Saver button
on?

The machine is in a power save mode. Press the Power
Saver button or any other button to exit this mode.

Is the Bright-
ness Adjust-
ment Dial set
too low?

Use the Brightness Adjustment Dial to adjust display
brightness.

Power off?

Turn the power on.

The telephone
continues to
ring.

Set to Manual
Receive?

Select Auto Receive.

“6.1 Reception Mode” (P. 68)

Is the Auto
Switch Time
set too long?

Change the settings.

“9.8.7 Fax Control” (P. 192)

Is the System
Administration
Mode on?

The machine cannot receive documents in the System
Administration Mode. Exit the System Administration
Mode.

Received data
is not printed.

Is the docu-
ment loaded
correctly at the
remote
machine?

Ask the remote station.

Poor output quality may be caused by the remote machine.

The transmit-
ted image
quality is poor.

Is the docu-
ment scanner
clean?

Clean the document scanner.

Are the set-
tings for den-
sity correct?

Adjust the density level.

“3.1.3 Lighter/Darker” (P. 21)

Is there any
problem with
the remote
machine?

Ask the remote station.

Poor output quality may be caused by the remote machine.

Status

Items to

check

Countermeasures

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