Pioneer SBX-N700 - Manual (Page 55)

Troubleshooting 55
En
Troubleshooting
6
Problem Check Remedy
No sound is output from
the wireless subwoofer.
(SBX-N700 only) Is the CONNECT indicator of
the wireless subwoofer lit blue? y When the audio signal being played has no bass component, no
sound will come from the subwoofer.
y Adjust the settings to match your environment from [Speaker Setup]
of [Audio Output]. (page 47)
y Check whether the subwoofer setting of [Initial Setup] on the unit is
set to wireless. (page 47)
y Check whether the unit and wireless subwoofer are paired. (page 52)
y Sound may become intermittent or stop being output due to the
signal state during use but this is not an indication of a malfunction.
Try changing the position or orientation of the AV Speaker Bar or
wireless subwoofer.
y The AV Speaker Bar and wireless subwoofer can be used at a
distance of up to approximately 10 m from each other. This distance
differs depending on the operating environment and operation at the
distance of 10 m is not guaranteed.
y The reception state may become unstable if the AV Speaker Bar and
wireless subwoofer are too close to each other. In such a case, use
the AV Speaker Bar and wireless subwoofer at least 1 m apart from
each other.
y If there is an obstruction (metal door, concrete wall, insulation
with aluminum foil, etc.) between the AV Speaker Bar and wireless
subwoofer, the signal may be blocked and sound may not be output.
In this case, install the AV Speaker Bar and wireless subwoofer where
there is a clear line of sight between them.
Is the wireless subwoofer
installed in the correct
position? Check whether there is a problem with the installation position. (page
18)
The audio from the AV
Speaker Bar and the
audio from the wireless
subwoofer sound out of
sync.
(SBX-N700 only) Did you adjust the speaker
settings to appropriate
settings? Set the distances from the listening position to the speakers. (page 50)
Playback
Problem Check Remedy
Picture freezes and the
front panel and remote
control buttons stop
working. y Press g STOP to stop playback, then restart playback.
y If the playback cannot be stopped, press u STANDBY/ON on the unit’s
front panel to turn off the power, then turn the power back on.
y Press u STANDBY/ON on the unit for more than 5 seconds. The unit
reboots, and the operation becomes possible.
(g) is displayed in file
names, etc. The characters that cannot be displayed on this unit are displayed in (g ).
Control with HDMI function
Problem Check Remedy
Control with HDMI
function does not work. Is the HDMI cable properly
connected? To use the Control function, connect the TV to the HDMI OUT terminal
(page 19).
Is the HDMI cable you are
using a High Speed HDMI
®/ ™
Cable?
Use a High Speed HDMI ®/ ™ Cable. The Control with HDMI function may
not work properly if an HDMI cable other than a High Speed HDMI ®/ ™
Cable is used.
Does the connected device
support the Control with HDMI
function? y The Control with HDMI function will not work with devices of other
brands that do not support the Control with HDMI function, even
when connected using an HDMI cable.
y The Control with HDMI function will not work if devices that do not
support the Control with HDMI function are connected between the
Control-compatible device and the unit.
y Even when connected to a Pioneer product compatible with the
Control with HDMI function, some of the functions may not work.
Also refer to the operating instructions for the connected device.
72-MCS838-EU0B2_En.indd 55 2013/09/05 11:57:03